Work Where AI Is How the Business Runs

SwordPoint is an applied AI company. Every employee uses AI tools in their daily work. You'll learn from people who ship AI tools to enterprise customers every week.

AI Fluency Is the Baseline

Every employee uses and builds with AI tools daily. It’s how the company runs.

Deploy, Don’t Demo

You’ll see your work in production within weeks. We build internally first, refine, then ship to enterprise customers.

People Behind the Technology

97% customer retention. We hire people who build real relationships, not just real technology.

San Francisco|New York|Atlanta

We're a hybrid workforce that spans the globe, with opportunities to work in person with SwordPoint colleagues in the San Francisco, New York, and Atlanta.

Current Openings

Senior Software Engineer

Remote / Hybrid — Palo Alto, NYC, Atlanta

Build and deploy AI tools for enterprise customers in retail, home services, and maritime. You’ll work across the full stack, shipping production features on a 3-to-4 week deployment loop. You’ll use AI tools daily. Everyone here does.

  • 5+ years of professional software engineering experience
  • Strong proficiency in TypeScript/JavaScript, React, and Node.js
  • Hands-on experience building and deploying AI-integrated applications
  • Familiarity with LLM APIs, vector databases, and agent architectures
  • Experience with cloud infrastructure (AWS, Azure, or GCP)
  • Track record of shipping production software at enterprise scale

Software Engineer

Remote / Hybrid — Palo Alto, NYC, Atlanta

Ship real features from day one for platforms used by major national retailers and 850+ contractor dealers. You’ll learn how applied AI works in production, Every engineer here uses AI tools in their daily work.

  • 1–3 years of professional software engineering experience (or strong project portfolio)
  • Proficiency in at least one modern language (TypeScript, Python, or Go)
  • Familiarity with React or similar frontend frameworks
  • Comfort using AI tools in your development workflow
  • Strong problem-solving skills and eagerness to learn fast
  • CS degree or equivalent practical experience

AI Infrastructure & Database Engineer

Remote / Hybrid — Palo Alto

Design and optimize the data layer that powers SwordPoint’s applied AI systems. You’ll work on database architectures, vector stores, and data pipelines that process 1.5M+ leads/year and connect to the proprietary integration layer behind our enterprise deployments.

  • 3+ years of experience in data engineering or infrastructure roles
  • Deep expertise in PostgreSQL, MongoDB, or similar databases at scale
  • Experience with vector databases (Pinecone, Weaviate, pgvector, or similar)
  • Familiarity with RAG architectures and embedding pipelines
  • Experience with ETL/ELT pipelines and real-time data streaming
  • Knowledge of cloud-native infrastructure and containerization (Docker, Kubernetes)

AI Product Manager

Remote / Hybrid — Palo Alto, NYC

Own the product roadmap for applied AI tools deployed to enterprise customers. You’ll work directly with customers, engineers, and domain experts to decide what gets built, tested internally, and shipped. SwordPoint deploys fast — you’ll see your decisions in production within weeks, not quarters.

  • 3–5 years of product management experience in B2B SaaS or enterprise software
  • Strong understanding of applied AI capabilities (LLMs, agents, automation)
  • Experience running customer discovery and turning insights into shipping priorities
  • Ability to write clear specs and collaborate closely with engineering
  • Experience in retail, home services, maritime, or insurance is a plus
  • Clear written and verbal communication

Marketing Associate — Enterprise AI

Remote / Hybrid — Palo Alto, NYC

Tell the SwordPoint AI story to PE firms, enterprise prospects, and technical talent. You’ll support campaigns, content, and sales collateral — grounded in real deployment proof, not generic AI claims. AI fluency is expected. You’ll use AI tools daily to produce your own work.

  • 1–2 years of marketing experience (internships count), preferably in B2B tech
  • Strong writing and editing skills — plain language over jargon
  • Comfort using AI tools in content production and analysis
  • Experience with CRM, marketing automation, or analytics platforms
  • Interest in the industries we serve (retail, home services, maritime, insurance)
  • Self-starter on a small team that ships often

Go-To-Market Lead — Enterprise AI

Remote / Hybrid — Palo Alto, NYC, Atlanta

Own the GTM motion for SwordPoint’s AI tools and enterprise partnerships. From positioning to pipeline to close. You understand how to sell applied AI into enterprise accounts — and you know the difference between selling a chatbot wrapper and selling deep integration-layer capability.

  • 5+ years in GTM, business development, or enterprise sales within B2B SaaS or AI
  • Proven track record building pipeline and closing enterprise accounts
  • Understanding of the enterprise AI buyer journey and competitive environment
  • Experience creating sales collateral, battle cards, and competitive positioning
  • Cross-functional comfort with product, engineering, and customer teams
  • Experience in retail, home services, or insurance is strongly preferred

Sales Associate — WinGen

Remote / Hybrid — Palo Alto, NYC, Atlanta

Sell WinGen’s lead-to-sale automation platform into retail dealer programs, OEMs, and home services operators. You’ll run the full cycle from prospecting to close on a platform that already processes 1.5M+ leads per year and has powered $3B+ in sales. AI fluency is expected — you’ll use AI tools daily to work your book.

  • 2–4 years of B2B sales experience, ideally in SaaS, martech, or home services tech
  • Track record of hitting quota and running a full-cycle sales motion
  • Comfort selling into dealer programs, OEMs, retailers, or contractor networks
  • Strong discovery, demo, and negotiation skills
  • Experience with CRM (Salesforce, HubSpot, or similar) and modern sales tooling
  • Comfort using AI tools in pipeline building, outreach, and research

Support Associate — WinGen

Remote / Hybrid — Atlanta, NYC

Be the first line of support for WinGen’s dealer network and enterprise retail partners. You’ll answer questions, troubleshoot integrations, and make sure the 850+ contractor dealers running on the platform stay productive. You’ll use AI tools daily to triage, resolve, and document.

  • 1–3 years in customer support, technical support, or account operations
  • Comfort troubleshooting software issues and walking customers through solutions
  • Strong written and verbal communication — plain language over jargon
  • Experience with ticketing systems (Zendesk, Intercom, or similar)
  • Interest in home services, retail operations, or contractor workflows
  • Comfort using AI tools in triage, documentation, and customer response

Support Associate — Journey

Remote / Hybrid — Atlanta, NYC

Support the dealers, carriers, and end customers running on Journey’s warranty and insurance technology. You’ll troubleshoot fulfillment, help dealers pull reporting, and keep the warranty product running cleanly inside existing contractor workflows. You’ll use AI tools daily to triage, resolve, and document.

  • 1–3 years in customer support, technical support, or account operations
  • Comfort troubleshooting software issues and walking customers through solutions
  • Strong written and verbal communication — plain language over jargon
  • Experience with ticketing systems (Zendesk, Intercom, or similar)
  • Interest in insurance, warranty, or home services operations
  • Comfort using AI tools in triage, documentation, and customer response

Customer Success Representative

Remote / Hybrid — Atlanta, NYC

Be the trusted advisor for SwordPoint’s enterprise customers. Onboard new clients, drive adoption, and make sure the tools we deploy actually deliver measurable value. You speak the language of our customers — dealers, retailers, operators — and you bridge their world to ours.

  • 2–4 years in customer success, account management, or client services
  • Domain knowledge in home services, retail, maritime, or insurance
  • Strong relationship-building and communication skills
  • Experience with enterprise software onboarding and implementation
  • Comfort with data — you’ll help customers read dashboards and act on insights
  • Genuine interest in helping customers succeed with technology